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Operation Maintenance Service |
As a professional company in the mobile data service field of China, in
addition to providing complete data service solutions to subscribers, ASPire
has also a complete set of perfect support service system. ASPire's support
service system involves every aspect and layer of the data service operation,
from system maintenance to service maintenance, and further to service quality,
etc, so as to provide comprehensive guarantee and support to the data service
of operators. Today, ASPire's service network has covered every corner of
the country. Manpowered with a batch of excellent technical and service
personnel, through strict management, advanced service approaches and rich
service experience, ASPire is able to provide high-quality, high-efficiency
professional services to subscribers.
Service Assistance/Maintenance
ASPire provides service maintenance to services carried on the MISC platform
pursuant to clients' needs, and assists clients in fulfilling the support
work of the operation management of data services carried on the MISC platform.
It involves all services carried on MISC as well as SPs in respect of service
access, service adjustment, data maintenance and billing guarantee from
the service commissioning to commercial use till the final cancellation.
All this work is an inevitable part to guarantee the normal service operation.
System Assistance/Maintenance
ASPire's system assistance/maintenance service is mainly targeted at the
MISC system of China Mobile. Through our professional maintenance team,
ASPire relies on professional maintenance utilities and rich maintenance
experience to assume the maintenance task of the MISC system, realize the
maintenance targets and ensure the operation quality.
Monternet Service Quality Control Service
ASPire's Monternet service quality control service is targeted at the Monternet
service quality improvement of operators. ASPire supervises abnormal or
default activities relating to the data service through various approaches,
so as to detect and analyze problems promptly, raise suggestions for corresponding
solutions, and provide professional services for operators to reach the
quality targets of the Monternet and improve user experience.
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